Monday, April 11, 2005

Best Buy Customer Service

Best Buy does not like $2 bills (ht: wizbangblog.com) (Baltimore Sun link - free registration required)

"I'm just here to pay the bill," Bolesta says he told a cashier. "She looked at the $2 bills and told me, 'I don't have to take these if I don't want to.' I said, 'If you don't, I'm leaving. I've tried to pay my bill twice. You don't want these bills, you can sue me.' So she took the money. Like she's doing me a favor."

Best Buy discourages comparison shopping

"For competitive reasons, we ask that pricing not be written down," said spokeswoman Laurie Bauer. "It's a disruption of other customers. [The policy is] so other customers will not feel threatened or disrupted."

Another example of how customer service "iSucks"

"So I go back to Best Buy last night and give them the run down. Of course the guy treats me like I have the Black Death and am trying to pull a fast one. I am not sure why customers have to justify why they are bringing in something for repair, but I guess if you have a 40GB G4 iPod, you have to justify your actions."

I'm falling behind on my top ten lists, so in honor of Best Buy, here is today's list:

Top Ten Ways To Get Arrested At Best Buy

  1. Set all the clock radios to go off at the same time.
  2. Ask the manager where all the security cameras are located. Take photographs.
  3. Pay for your extended warranty with rolls of pennies.
  4. Tune the 50" plasma screen to the NBA Finals. Bring a case of Killians. Invite all your friends.
  5. Choose one employee and tail him around the store, occasionally mumbling into your "wrist radio".
  6. Ask lots of questions. Every time they answer, shout "WRONG ANSWER, MONKEY BOY!".
  7. Put peanut butter and jelly sandwich into VCR slot to see if it will eject, "just like on TV".
  8. Pose as store employee and help customers. Refer to all video devices as "Betamax compatable".
  9. Make "armpit fart" noises over the store intercom.
  10. From the washing machine section, shout "cleanup on aisle 6" followed by maniacal laughter.

posted by Greg at 1:29 PM - link to this post